Hivinq

Hivinq is a Slack bot that automates customer communication, streamlining your support workflow and freeing up your team's time. Connect Hivinq to your favorite tools and let the bot handle routine inquiries, ensuring faster responses and happier customers.

Key Features

Slack Bot Integration
Automated Responses
Ticket Routing
Customizable Workflows
Real-time Notifications
Multi-Channel Support

Best For

✓ Best For

• Startups
• Small Teams
• Indie Hackers

⚠ Not Ideal For

• Large Enterprise Teams
• Complex Support Systems

Category: Other

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Tags: Bots , Customer Communication , Slack

| Launched 1 week ago

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Links

Website (Primary) Product Hunt

Frequently Asked Questions

Hivinq is a Slack bot designed to automate your customer communication. It integrates with your Slack workspace to handle common inquiries and streamline your support processes, reducing manual effort.

Hivinq integrates seamlessly with Slack through a simple bot invitation. Once added, Hivinq responds to messages within your Slack channels, automating your customer interactions.

Hivinq offers automated responses, ticket routing, customizable workflows, and real-time notifications, allowing you to manage customer support efficiently within Slack.

Yes, you can customize Hivinq's responses to align with your brand voice and specific customer needs. You can define rules and templates for automated replies.

While primarily designed for Slack, Hivinq can integrate with other channels through integrations and APIs, expanding your support reach.